The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Oasis!
“The pool was a stunning retreat, offering a big and beautiful space that remained peaceful even with the hotel at full capacity.” view full review
Modern Comfort!
“I was impressed by the modern design of the rooms; the bright space and huge mirrors created a cozy and stylish retreat for my family.” view full review
Good Dining Value!
“The restaurant offered a good selection of meals at great prices, with lunch and dinner being pleasantly quiet, perfect for a relaxing dining experience.” view full review
Exceptional Housekeeping!
“The cleaning staff was outstanding, maintaining a spotless room and providing me with an exceptional level of comfort during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Pool tables
Services
Free airport shuttle
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Damascus Street, Al Qusais,
Dubai,
United Arab Emirates,
50698,
Dubai
Map view
street view
Damascus Street, Al Qusais,
Dubai,
United Arab Emirates,
50698,
Dubai
City landmarks
Al Nahda - Dubai - United Arab Emirates
Al Nahda Pond Park
1.8
mi
Al Bustan Center
1.1
mi
Al Nahda 1
1.6
mi
Al Nahda - Sharjah - United Arab Emirates
Nahda Park Sharjah
2.1
mi
Nature
2500 ft
flying carpet express
2600 ft
DubaiUnited Arab Emirates
Jumeira Archaeological Site
1.2
mi
Manazel deira
2700 ft
Masjed Abullah Bin Omar
3000 ft
Islamic Affairs Activities Department Dubai
3100 ft
Bastakia Quarter
Coins Museum
1.2
mi
Sheikh Hasher Al Maktoum Home
Crossroad of Civilizations Museum
1.2
mi
DIFC,Damac Park Towers DIFC,Unit 18/P4
Andakulova gallery
1.2
mi
Al Shandagha Historical District
Camel Museum
1.2
mi
Mall
Al Twar Center
3700 ft
Office Number #110 RKM Building
Dubai Dunes Safari
3800 ft
Public Building
Dubai Airport Free Zone
3900 ft
Al Twar 22 St
Dubai Police Museum
3900 ft
Grocery
3900 ft
Al towar centar
3900 ft
Damascus Street Dubai United Arab Emirates 203 Al Qusais Plaza
UAE Desert Safari Dubai
4000 ft
Masjed Omar Bin Khattab
4200 ft
Green Art Gallery
4200 ft
Jumeirah Beach
1.2
mi
Ss lootah
4600 ft
Umm Nahad 3 - Camelicious
Camelicious
1.2
mi
Stadiums
Al Ahli Sporting Club
1.4
mi
Higher College of Technology
4800 ft
Nearby
Sangeeta rq
600 ft
Perumal stores
1300 ft
Restaurants
Belad Al Sham Restaurant
2400 ft
Al Twar 22 St
Guns & Cowboys Restaurant
2500 ft
Damascus Street
KFC
2900 ft
Al Twar 1 EPPCO Petrol Station Al Nahda Rd
Cochin Express Restaurant
2700 ft
Damascus Street Al Qusais
Daily Restaurant
2400 ft
Damascus St Near Dubai Grand Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Warm welcome
Maintenance issues
Location not ideal
7.4/10
Very good
Rooms
7.6
Location
7.1
Service
7.9
Dining
6.1
Guest reviews
7.4/10
based on 22 reviews
7.8
7.8/10 based on 6442 reviews
Humphrey
United Kingdom,
May
2024
6.8/10
The hotel staff were very friendly and helpful, but there were some issues with additional fees at check out, AC at night, housekeeping lapses, and small room size. Despite that, the warm welcome made up for it.
Rooms
7.0
The room was cozy, but there were some maintenance issues like an expired air freshener.
Service
9.0
The service was excellent, especially from Virendra, Bharat, Prashant, and Assumpta who were courteous and attentive. Their help made the stay enjoyable.
Location
6.0
The hotel is a bit far from main attractions but convenient to the airport and metro stations with a variety of restaurants nearby.
Dining
6.0
The dining options were okay with limited choices, but the fluffy grilled fish was a standout dish.
Facilities
6.0
Facilities were average overall, with some cleanliness issues in the shower area.
Friendly staff
Maintenance issues
Wilfred
United Kingdom,
March
2024
7.2/10
The hotel surprise me. The rooms are small but no complaints as I have stayed in smaller rooms at more expensive hotels. Carrying my luggage to the 9th floor was worth it for a clean, quiet stay with convenient parking. The well-decorated rooms were clean and had very comfortable beds.
Rooms
9.0
The rooms are well-decorated, clean, and comfortable.
Service
8.0
The service was great, with a special thanks to the super co-operative staff members, Jhellaine and Assumptah. They really knew how to make my stay enjoyable.
Location
7.0
The hotel is pretty close to the airport, which was convenient for a quick stay in between flights.
Dining
5.0
The dining options were limited and repetitive, which was a bit disappointing.
Facilities
7.0
The hotel provides useful facilities for a comfortable stay.
Clean
Limited dining
William
United Kingdom,
March
2024
7.8/10
The hotel offered small but quiet and nice rooms. The service was top-notch, especially from the friendly cleaning staff and receptionists. The location was excellent near the metro station and airport. Dining options were varied but faced challenges due to long queues. Overall, a pleasant stay with a few areas for improvement.
Rooms
7.0
The rooms, though small, were clean and comfortable.
Service
9.0
The service was exceptional with prompt assistance and care from the staff.
Location
8.0
The hotel's location was excellent, close to the metro and within walking distance of the airport.
Dining
7.0
The dining experience was somewhat affected by long queues, but the variety and taste were good.
Facilities
8.0
Facilities were sufficient for a comfortable stay.
Thomas
United States of America,
February
2024
6.6/10
My short stay was made good by the hotel despite some room issues. The washroom was not up to par but overall a decent experience. The service, while friendly, needs improvement in responsiveness. The location was convenient and the dining experience was not as expected. Facilities were decent overall.
Rooms
7.0
The rooms could be better, but they were still comfortable.
Service
6.0
The service, especially from Virendra and Bharat in housekeeping and Ashantosh & Anastasia at reception, was courteous and helpful.
Location
8.0
The location is convenient, especially for those looking to commute on public transportation or be near the airport and metro station.
Dining
5.0
The dining experience was not as expected; limited breakfast options.
Facilities
7.0
Decent facilities overall.
Susan
United States of America,
February
2024
7.6/10
I loved my stay at this hotel! The rooms were spacious and a great value for money, but I wished they were a bit larger for the price. The location was fantastic with a variety of nearby restaurants, although it was a bit disappointing that the hotel threw a party on New Year's Eve that restricted access to common areas. The service was fabulous, especially after a long flight, and the staff went above and beyond to help with local travel questions. The dining experience had a bit of everything but could have been better. Overall, a great place to stay with some minor drawbacks.
Rooms
8.0
The rooms were spacious and a great value for money.
Service
9.0
The service was fabulous, especially after our long flight.
Location
7.0
The location was convenient near the airport and many city attractions, but the New Year's Eve party restricted access to common areas.
Dining
6.0
The dining had a bit of everything, but there were long queues and eventually had to eat breakfast elsewhere.
Facilities
8.0
The hotel offers great facilities like a coffee shop and sliced tropical fruits.
convenient location
restricted access
Nigel
United Kingdom,
January
2024
7.0/10
I had a mixed experience at this hotel. The rooms were bigger than expected and very clean. However, there were initial problems with water leakage, but the staff promptly addressed this by providing a new room. The service was present in the room but encountered some rudeness during check-in, which was disappointing. The location was excellent with proper sanitization measures in place, although it was a bit far from most tourist attractions. The dining experience was good overall but could be improved in terms of space at the breakfast restaurant. The facilities were decent with a few minor drawbacks.
Rooms
8.0
The rooms were reasonably sized and very clean, contrary to the advertised information here.
Service
6.0
The service had some issues with rudeness and struggled during check-in, but the staff did respond to room-related issues promptly.
Location
7.0
The location was excellent overall, with proper sanitization measures in place and close proximity to the airport.
Dining
7.0
The dining experience was enjoyable, but space at the breakfast restaurant was limited.
Facilities
7.0
The facilities were decent overall, with a few minor drawbacks.
George
United Kingdom,
January
2024
7.6/10
The hotel was convenient for commuting on public transportation and close to a cheap supermarket, but lacked lighting and pedestrian crossings for nearby restaurants. The rooms were tidy and clean but on the smaller side for the price range. Service was excellent, with the staff going above and beyond to assist, especially Brandon during check-in. The dining options were somewhat limited, with basic choices, and the price was decent. The location near Qusais was slightly further than expected on foot but very close to the metro station.
Rooms
7.0
The rooms were always kept tidy and quiet clean.
Service
9.0
The service was very friendly and went above and beyond to help with local travel questions.
Location
8.0
The location was convenient for commuting on public transportation.
Dining
6.0
The dining experience was somewhat good but had limited hot options.
Facilities
Mark
United Kingdom,
January
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms were well-cleaned and spacious, accommodating three people comfortably, but the late-night arrival arrangements were not held. The staff was a bit hit-or-miss, sometimes rude and dismissive of complaints, but other times excellent and easily recommendable to family and friends.
Rooms
8.0
The room was cleaned thoroughly and provided drinking water, but the dental kits requested were not sent over. Despite this, it was comfortable for three people.
Service
7.0
The service had its ups and downs. While the shuttle service was good, at times, the staff was super rude and not open to listening. However, overall, recommending it to family and friends was not a problem, thanks to the excellent service in other areas.
Location
8.0
The location was good, not far from the Dubai international airport with a free shuttle service, although the lack of lights and pedestrian crossing made access to restaurants across the highway a bit challenging.
Dining
9.0
The dining experience was up to the mark with a lovely variety of choices, but sadly, I couldn't try it all. I will definitely consider giving it a go on my next visit.
Facilities
9.0
The hotel had good facilities overall, with dry cleaning, housekeeping, laundry, and a free shuttle service available. The welcome drink, tours/ticket assistance, and happy hour were an added bonus.
Roger
United Kingdom,
January
2024
7.8/10
This hotel is not perfect, but it's a decent stay overall. The rooms are very nice and clean, though a bit small. The service was really great, especially from Virendra and Bharat in housekeeping and Ashantosh & Anastasia at reception. The location may seem a bit run down, but it's not bad if you're familiar with Dubai's public transport. The dining options were good, though some may find the variety lacking. Facilities are well-maintained and offer a comfortable experience.
Rooms
8.0
The rooms are very nice and clean, albeit slightly small.
Service
9.0
The service was top-notch, with staff going above and beyond to help us.
Location
7.0
The location may appear run down but is well-connected to public transport in Dubai.
Dining
7.0
The dining experience offered good food but lacked variety.
Facilities
8.0
Facilities are well-maintained and provide a comfortable stay.
Tony
United Kingdom,
December
2023
6.6/10
The hotel is great, with a variety of nearby restaurants. The rooms were very good, but slightly lacking. The service could improve with a better standard operating procedure. The location is nice, well-decorated, but the breakfast area can get crowded. The dining options were limited with a bit of a timing issue. Overall, a convenient spot depending on your plans.
Rooms
8.0
The room was very good with nearby varieties of restaurants.
Service
6.0
The service, including the security guard, could benefit from a better SOP.
Location
7.0
The location is nice, well-decorated with sun loungers and fresh towels.
Dining
5.0
The dining had very limited options, timing could be an issue.
Facilities
John
United Kingdom,
December
2023
6.6/10
My stay at the hotel was mostly pleasant, with some drawbacks. The rooms were reasonably sized but not as clean as I would have liked. On the bright side, the staff was incredibly helpful with carrying our luggage, which was a nice touch.
Rooms
7.0
The rooms were reasonably sized but not as clean as expected, with stains on the carpet and hair in the bed and bathroom.
Service
9.0
The staff was so helpful, especially with carrying our luggage. It really made a difference in our stay.
Location
6.0
The hotel's location was not ideal for sightseeing, but the free shuttle service to the airport was convenient for us.
Dining
5.0
The dining experience was just average, nothing too special to highlight.
Facilities
6.0
The hotel had essential facilities but nothing particularly outstanding.
Helpful staff
Lackluster dining
Barbara
United Kingdom,
December
2023
6.2/10
My stay at the hotel was a mixed experience. The rooms were tidy, spacious, and well-laid out, providing a clean and comfortable stay for the three people in the room. However, the service lacked consistency, with some staff members being friendly and accommodating while others were less so. The location was convenient for those needing to access the airport quickly but lacked nearby dining options and had some inconveniences during special events. The dining options were limited, with some dishes not meeting expectations. Despite these drawbacks, the facilities offered were satisfactory.
Rooms
8.0
The room for three people was very clean and comfortable, spacious, and well laid out.
Service
6.0
The staff showed mixed levels of friendliness and service quality.
Location
5.0
While close to the Airport Free Zone station, the surrounding area lacked convenient dining options and had inconveniences during special events.
Dining
5.0
The dining experience had limited options and some dishes were disappointing.
Facilities
7.0
The facilities met basic expectations and were satisfactory.
Martin
United Kingdom,
December
2023
7.8/10
The hotel is in a convenient location next to the metro and surrounded by plenty of restaurants. Although the rooms were a bit crampy and had water leakage in the wash basin, the staff was very friendly and helpful, even advising me on gluten-free meal options. The dining experience offered something different every day for Suhoor. The price was reasonable, but few vegetarian options were available, occasionally limiting the dining experience.
Rooms
7.0
The rooms were a bit crampy with water leakage in the wash basin.
Service
9.0
The staff was very friendly and helpful.
Location
8.0
The location next to the metro and variety of nearby restaurants made it a great choice, despite occasional overcrowding and difficulty finding seating.
Dining
7.0
The dining experience served something different for Suhoor but was limited for vegetarian options.
Facilities
8.0
The hotel offers helpful services like dry cleaning and housekeeping.
Ernest
United Kingdom,
November
2023
7.2/10
The hotel is conveniently located near the metro station and offers fast check-in service. The rooms had issues with hot and cold water supply but were clean and cozy. The dining experience had varied options but was not consistent. The staff was warm and welcoming, offering assistance promptly. The location is good with supermarkets and restaurants nearby.
Rooms
7.0
The rooms, while cozy, had problems with the hot and cold water supply. They were clean and offered a comfortable stay.
Service
8.0
The staff were warm and welcoming, providing quick assistance. The service was good overall.
Location
8.0
The hotel's location is convenient with supermarkets and restaurants in the vicinity. Easy access to public transport adds to its appeal.
Dining
6.0
The dining options were varied but lacked consistency. Some changes were noted in the offerings.
Facilities
7.0
The hotel provides essential facilities and services for a comfortable stay.
Henry
United Kingdom,
November
2023
7.4/10
The hotel offers cozy rooms that, despite being a bit smaller than average for this region, were spotlessly clean and came with complimentary drinking water. The service was exceptional, with particularly polite and helpful staff, like Asmantha. The location, while a bit challenging to find initially, is convenient for travelers needing a short stay between flights and is bolstered by the availability of free shuttle services. The dining options were sufficient but lacked variety. Overall, a decent choice for a brief stay near the airport.
Rooms
8.0
The rooms were cleaned and provided drinking water. They may be a bit on the small side compared to local standards, but I had no complaints.
Service
9.0
The service was very polite and cooperative. Staff, especially Asmantha, were extremely courteous and attentive, making my stay pleasant.
Location
7.0
The hotel's location is not immediately clear, but the availability of free shuttle services to and from the airport adds to its appeal. It's a good option for quick layovers or short stays in the area.
Dining
6.0
The dining experience was okay but somewhat basic. The food was sufficient for my needs during the stay, but there could have been more variety.
Facilities
7.0
The hotel offers standard facilities suitable for short layovers or quick stays, catering to basic needs without any standout amenities.